Domo Applications

Get the most out of Domo with consulting, custom apps, and custom visualizations.

RXA is versed in developing off-the-shelf and custom machine learning applications designed for Domo, including Domo’s 2020 Application of the Year.

Contact us to learn more about implementing our expertise in your Domo instance.

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Domo Partner App of the Year 2020

Voice of Customer Experience App

Real-time insights into what your customers are saying about your services and products.

Answer business questions such as:

  • How can I capture what my customer is saying?
  • How can I determine what matters most to my customer?
  • How can I identify gaps within my services?
  • How can I find issues with products faster?

RXA’s Voice of Customer Experience (VoCx) application provides companies with insights into what customers are saying about their products and services. To stay competitive in the marketplace, companies must collect, analyze and act upon all forms of customer data, including surveys, call center metrics, and mystery shopping. Our solution embraces the universe of data, applies the latest analytics available, and builds a roadmap for action. Using advanced analytics, RXA pinpoints the areas where you should focus to improve your customer relationships and in turn, impacts the resources that matter most.

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RXA PivotTable App

Power up this app to pivot your data to your heart’s content.

Answer business questions such as:

  • How will my data look with dimensions laid out horizontally?
  • How will my data look with dimensions laid out vertically?
  • How will my table look if I have complete control over rows and columns?

Sometimes you just need a PivotTable. At RXA, we often find ourselves trying to create very specific tables and it can be nearly impossible to get the rows and columns just right. Our team created this simple PivotTable app to solve this problem. When you power up this app, you will be able to pivot your data to your heart’s content.

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Adobe Analytics Forecast App

Know what to expect when website traffic changes.

Answer business questions such as:

  • How much is a visit to my website worth?
  • How many additional visits do I need to generate 10% more revenue?
  • How much is the traffic I am paying for worth?
  •  My revenue is up, but is it significantly up?
  • Cart creations are down, should I be worried?

RXA built this machine learning application to identify the relationships between website visits, cart creations, and transaction revenue. When you power up this app, you will know what to expect when you experience an increase or decrease in website traffic as measured by Adobe Analytics. Additionally, identify outliers in your key web metrics. Know which spikes and drops to focus on to separate the signal from the noise.

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Google Analytics Forecast App

Use machine learning to understand your website’s performance.

Answer business questions such as:

  • How much is a visit to my website worth?
  • How many additional visits do I need to generate 10% more revenue?
  • How much is the traffic I’m paying for worth?
  • My revenue is up, but is it significantly up?
  • Goal completions are down, should I be worried?

RXA built this machine learning application to identify the relationships between website visits, cart creations, and transaction revenue. When you power up this app, you will know what to expect when you experience an increase or decrease in website traffic as measured by Google Analytics. Additionally, identify outliers in your key web metrics. Know which spikes and drops to focus on to separate the signal from the noise.

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Customer Lifecycle App

Make your customer data instantly actionable.

Answer business questions such as:

  • Which customers do I need to speak to right now?
  • Which customers are at risk of defecting?
  • Who are my most profitable customers, and where can I find more of them?
  • How much are customers spending?
  • How many customers am I gaining and how many are going dormant?
  • How should I group my customers for distinct targeting and messaging?

Managing your customers is critical for small and large business alike. With RXA’s Customer Lifecycle consumer segmentation algorithm, you can identify those customers that are in different stages of the purchasing lifecycle and download lists formatted for action. With this application your customers are categorized instantly, and the resulting segmentation can be integrated with any existing CRM, Sales, or Marketing tool. Include the spend, the last purchase date, and the RFM score to help manage your customers and increase the value of your marketing and sales efforts.

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Workforce Optimization App

Leverage artificial intelligence and machine learning for labor planning.

Answer business questions such as:

  • How can I optimize staffing to reduce labor costs?
  • How can I optimize my workforce to improve customer experiences?
  • How can I optimize my workforce to increase net income?

RXA’s Workforce Optimization (WFO) is unlike any other labor and staffing optimization tool on the market. Uniting all relevant data from internal and external sources into one, integrated platform, this application enables RXA’s proprietary AI models to predict the optimal staffing and scheduling for your team. In addition, RXA’s WFO enables the ability to predict volume of future transitions, calculate the time needed to complete future tasks, generate schedule, and deploy skilled team members all with the goals of providing your customers with the best experience while reducing your labor costs.

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